Returns & Exchanges
At Virtude Shop, we want you to feel confident in your beauty ritual. If you are not completely satisfied with your purchase, you may return or exchange eligible products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Virtude account or visit our online Returns Portal to enter your order number and email address to start the process.
- 2.Prepare Your Package
Ensure the beauty products are unused and in their original packaging. Securely pack the items to prevent damage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.